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Record High Satisfaction

The pride runs deep at Widener University.

According to a recent national survey of student satisfaction, nearly three quarters of students said they would choose Widener again if they had to do it all over.

“Love this university, and being a part of the Widener community has most definitely changed my life in a very positive way,” a student wrote in the anonymous comment section of the survey.

Widener met or exceeded expectations for 83 percent of students on the national Noel Levitz Students Satisfaction Inventory, and 72 percent of students would choose Widener if they had to make their college choice again.

Both are record high responses for Widener in student satisfaction, and are an average of six percentage points higher than the norm for four-year private colleges and universities in the eastern region of the United States.

The university also received record high average scores for satisfaction in the areas such as instructional effectiveness, concern for the individual, recruitment and financial aid, campus climate, registration effectiveness, service excellence, campus support services and campus life.

“Widener's close and personalized attention to student success and growth is something that truly made me attracted to this institution,” another student wrote in the comment section of the survey.

“I have found myself here at Widener and am very grateful for all of the opportunities Widener has given me.”

According to the survey, over the past two years, the greatest gains in satisfaction occurred in the areas of campus safety, student centeredness, campus climate, and campus life.

In the area of campus safety, the university installed security cameras last summer throughout the Sun Hill neighborhood adjoining campus where a number of students live.

Dean of Students Denise Gifford said the university has also made a concerted effort over the past few years to increase student programming on campus, especially weekend events and intramurals to enhance student life.

“The results have been astounding,” Gifford said. “It’s exciting for us and a real validation of the resources we have invested in those areas.”

According to Widener President Julie E. Wollman, just as important as the record-breaking responses in student satisfaction, are those areas where the survey showed room for improvement.

“The survey points to some areas where we can—and will—become even better,” Wollman said. “My goal is for the university to achieve historically high scores in those categories when we administer the survey again in two years.”