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Results-based Leadership

Key Idea

Results-based leadership starts with the question: So what? Rather than focusing on a particular organizational capacity (are we agile? mission-focused?) or on a “wish list” of strengths or competencies, results-based leaders are inspired by Peter Drucker’s simple admonishment: “leadership is about results.”  

Book to Read

Results-based Leadership
by Dave Ulrich, Jack Zenger, & Norm Smallwood (1999)

Quick Take from the Book

The results-based leader, including 14 specific behaviors, focuses on four areas:

  1. Employee results (building human capital).
  2. Organization results (building a strong culture with a range of capabilities).
  3. Customer results (delighting the customer).
  4. Investor results (building shareholder value).

Quote of Note

"In the search for more effective leadership, something has often been overlooked. Being capable and possessing the attributes of leadership is terrific, but capability must be put to appropriate, purposeful use. Our message to leaders may be put into the simple formula Effective leadership = attributes x results." — from Results-based Leadership

Related Styles: Real Leadership, Tough-minded Leadership

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