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Competency Model, Health Care Management MBA

Students in the MBA in heath care management program gain knowledge of the health care industry and develop a portfolio of competencies needed to lead and manage clinical and administrative units in health care organizations. They learn to develop viable business models that deliver desired results (health outcomes and business outcomes). They acquire skills to build and manage talented teams, robust structures and information systems, and effective administrative and clinical processes. Skill development occurs in an innovative learning-by-doing environment, characterized by a range of teaching methods that include cases, simulations, role-plays, work-based assignments, and field projects.

Our graduates develop the following competencies:

  1. Health System Knowledge – Ability to evaluate impact of health policy, laws and regulations on health outcomes and performance of healthcare organizations, and make appropriate recommendations to achieve desired goals and outcomes.
  2. Population Health Management – Ability to assess and manage population health status, risk and outcomes.
  3. Communication – Ability to communicate effectively with individuals and groups through clear and concise written reports and persuasive oral presentations.
  4. Interpersonal Effectiveness – Ability to utilize emotional intelligence capabilities and interpersonal skills to develop and manage effective working relationships.
  5. Information Management – Ability to use appropriate data and information in conjunction with robust analytical techniques and decision models to make sound management decisions and achieve desired outcomes.
  6. Process Management – Ability to analyze, design, improve, and control organizational processes to deliver desired clinical and business outcomes.
  7. Financial Management – Ability to use financial data, tools, and techniques to assess financial risk, appraise capital investment decisions, and evaluate the impact of organizational strategies on financial performance.
  8. Strategic Orientation – Ability to strategically position an organizational unit, product, or service for success in the marketplace.
  9. Leadership – Ability to deploy appropriate leadership styles and techniques to lead individuals, groups, and organizations toward achievement of vision, mission, and goals.
  10. Performance Management – Ability to motivate, manage, and change individual and organization behavior to achieve desired performance outcomes and organizational goals.
  11. Team Building and Collaboration – Ability to evaluate group dynamics and propose actions to improve team collaboration and team performance in pursuit of goals.
  12. Ethics and Professionalism – Ability to use ethical analysis, principles, and standards to make sound ethical decisions, promote organizational integrity, and behave in a professional manner.