SERVICES

Welcome to the Help Desk. This portion of the ITS web site provides useful information related to software/hardware common to typical employee PCs on campus. (NOTE: students should visit the "Student Computing" area of this web site for information related to the student computing environment and technical support).  

The HelpDesk Services staff provides assistance with computer related problems, issues and questions. The staff also coordinate communications with the other ITS groups for call escalation, support and troubleshooting. The HelpDesk Services is comprised of five functional areas: PC Support, Hardware Support, Student Computing, Duplicating and Telecommunications. HelpDesk staff also provides emergency pager support after hours.

IT'S Your Call is the online newsletter published by the Information Technology Services Department each semester.  Click here to check out the latest edition.

Need to contact a member of the ITS Staff?  Click here.

 Office of Information 
 Technology Services

 ACN - Room 200 
 (Chester Campus)

  Chester Campus
  tel: 610-499-1047
  helpdesk@widener.edu

  Delaware Campus
  tel: 302-477-2196
  dehelpdesk@widener.edu

  Harrisburg Campus
  tel: 717-541-1979
  hbhelpdesk@widener.edu