Consumer Information

The Student Consumer Information Regulations of the US Department of Education require all colleges and universities to provide their students access to certain information to which they are entitled to as consumers.

Under these regulations, Widener University annually distributes to all students a notice of the availability of consumer information. The links following provide the information outlined for consumer disclosure by the Higher Education Opportunity Act (HEOA).

Widener University provides, to all enrolled or prospective students, any information upon request through mailings, publications, or electronic media.

Textbooks - Embedded in our online course registration system for each course is the ISBN number and retail price information of required and recommended textbooks and supplemental course materials.

  • College Navigator - Provides information on institutions of higher education that has been collected by the U.S. Department of Education through the Integrated Postsecondary Education Data System (IPEDS).
  • College Scorecard for Main Campus - A tool provided by the Department of Education that provides institutional information for campuses offering undergraduate programs.
  • University and College Accountability Network (U-CAN) Report - Designed to give prospective students and their families concise, Web-based consumer-friendly information on individual colleges and universities.

Widener University makes every effort to resolve student complaints internally, using policies and procedures outlined in the current undergraduate and graduate catalogs or student handbooks. It is expected that students will fully utilize any and all of such administrative procedures to address concerns and/or complaints in as timely a manner as possible.

For procedures regarding:

• Non-Academic Complaints: refers to incidents of unprofessional behavior and other complaints that are not of an academic grade concern. Contact Assistant Dean for Student Conduct.

• Americans with Disabilities Act (see the Disabilities Services website)

• Equal Opportunity, Harassment and Non-discrimination Policy

• Title IX: Sexual Misconduct Resources

• Family Educational Rights and Privacy Act (FERPA): see Loading... in the Student Handbook

• Criminal Activity: Complaints involving matters of a criminal nature, such as assault, battery and theft should be directed to Campus Safety at 610-499-4200.

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In the unlikely event that an issue cannot be resolved by the university, students may file a complaint with their respective State Licensing Authority. For residential students taking courses on-campus, the Pennsylvania Department of Education - Postsecondary and Adult Education would be the applicable agency. For online students, the state agency would generally correspond with the student's state of residence. These agencies should be contacted only after the student has registered a complaint with the university and has not received a response to the request for resolution.

Contact information for all fifty states, the District of Columbia, and U.S. Territories is provided in the linked PDF.

Unresolved complaints may also be filed with the Middle States Commission on Higher Education, the university's regional accrediting agency, once all other avenues have been exhausted.

Middle States Commission on Higher Education
3624 Market Street, 2nd Floor West
Philadelphia, PA 19104
Telephone: (267) 284-5000
E-mail: info@msche.org
Spanish: españolinfo@msche.org
General Link: www.msche.org

Quick Facts

Factbook

Find a consistent source of trend information on important institutional measures and answers to commonly asked questions about Widener.

Common Data Set

Review a collection of standard data items and definitions that are utilized consistently by the higher education community and by publishers.

Law Schools Consumer Information

Get in Touch

If you need additional information, including requesting a paper copy of any materials, you may contact the Office of Enrollment Management.