This episode of Far and Widener features Bart Miller, a 2005 graduate of Widener University and chief executive officer of Covisian in the United States. With more than 25 years of experience in call center operations, software development, and executive leadership, Bart has built a career defined by innovation, resilience, and people‑first leadership.
Bart’s entrepreneurial journey began while he was still a Widener MBA student, when he launched his own customer service call center. That venture grew into a successful company that was later acquired by Covisian, a global organization headquartered in Italy. Today, as CEO of Covisian (US), Bart is focused on transforming the customer care industry through the strategic use of artificial intelligence—enhancing agent productivity, improving customer experiences, and redefining how technology and human talent work together at scale.
In addition to his Widener MBA, Bart holds a bachelor’s degree in accounting from Quinnipiac University and a master’s degree in legal studies in conflict resolution from Washington University in St. Louis. He has founded and led multiple organizations, built strong internal cultures centered on employee growth, and helped teams navigate both rapid expansion and moments of crisis. He also serves as a board member and treasurer of the Online Lenders Alliance.
In this conversation, Bart reflects on how his Widener experience shaped his leadership approach, the lessons learned building companies from the ground up, and what the rise of artificial intelligence means for businesses, workers, and everyday life.