Jeffrey C. Lolli
School of Business Administration

Hospitality Management Associate Professor Publishes Articles and Named to Editorial Board of New Journal

Associate Professor Jeff Lolli has been named to the founding editorial board of the International Journal of Gaming, Hospitality, and Tourism, a peer-reviewed, open-access journal for members of the gaming, hospitality, tourism, and events management community.

In addition, Lolli had two papers published in January: ‘Online hotel reviews: Factors influencing how customers perceive their credibility and the likelihood of customer adoption,’ which was published in the Journal of Applied Marketing Analytics, and ‘The Influence of Background Sounds, Physical Sounds, and Managers’ Proactive Customer Service Regarding Situational Sounds on Customer Satisfaction in the Restaurant Industry,’ which was co-authored by Department Head of Management Brian Larson and published in the Journal of Small Business Strategy.

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